Barcud sets its rents in line with Welsh Assembly Government guidance on rent – known as the rent bench marking system. This system aims to make sure those tenants in an area pay a similar rent for similar types of homes and that rent increases are fair.

Your rent is the main source on income for Barcud. It is used to provide services to manage your home and to make sure it is repaired to a good standard.

Payment Options
Rent Issues

Barcud is committed to the principle that tenants should pay their rent whilst also providing appropriate early advice and assistance to tenants in arrears. If you are worried or have problems paying your rent please contact us straight away.

If you do not pay your rent, you could lose your home. If you are having money problems we will work with you to make sure you get all the help you are entitled to. Ways we can help include:

How we can help?

  • Referrals to specialist advisory agencies such as the Citizens Advice Bureau, Welfare Rights or debt counselling services

  • Working with local and county wide Credit Unions (organisations who can help with low costs loans and savings plans)

  • Agreeing reasonable and achievable repayment arrangements, including deductions at source from state benefits and earnings

Helpful Websites

Rent Arrears
If you fall behind in your rent payments Barcud will take this very seriously. We will write to you and visit you at home to seek to make an arrangement with you to repay what you owe. If you do not keep to this arrangement and wilfully refuse to pay your rent, we will take legal action that could result in you being evicted from your home. We will normally start taking legal action when 4 weeks or more rent is owed. For further information, please contact your housing advisor or visit our website.
We are working hard to get our contact form back up and running
If you want to contact us by email, please use the link below: